Communication Skills

There are many barriers to communication and these may occur at any stage in the communication process. Barriers may lead to your message becoming distorted and you therefore risk wasting both time and/or money by causing confusion and misunderstanding. Effective communication involves overcoming these barriers and conveying a clear and concise message. Language Barriers Clearly, language and linguistic ability may act as a barrier to communication. However, even when communicating in the same language, the terminology used in a message may act as a barrier if it is not fully understood by the receiver(s).For example, a message that includes a lot of specialist jargon and abbreviations will not be understood by a receiver who is not familiar with the terminology used. Regional colloquialisms and expressions may be misinterpreted or even considered offensive. Psychological Barriers The psychological state of the receiver will influence how the message is received. For example, if someone has personal worries and is stressed, they may be preoccupied by personal concerns and not as receptive to the message as if they were not stressed.Stress management is an important personal skill that affects our interpersonal relationships. Anger is another example of a psychological barrier to communication, when we are angry it is easy to say things that we may later regret and also to misinterpret what others are saying. More generally people with low self-esteem may be less assertive and therefore may not feel comfortable communicating – they may feel shy about saying how they really feel or read negative sub-texts into messages they hear.Physiological Barriers Physiological barriers may result from the receiver’s physical state: for example, a receiver with reduced hearing may not grasp to entirety of a spoken conversation especially if there is significant background noise. Physical Barriers An example of a physical barrier to communication is geographic distance between the sender and receiver(s). Communication is generally easier over shorter distances as more communication channels are available and less technology is required.Although modern technology often serves to reduce the impact of physical barriers, the advantages and disadvantages of each communication channel should be understood so that an appropriate channel can be used to overcome the physical barriers. Systematic Barriers Systematic barriers to communication may exist in structures and organizations where there are inefficient or inappropriate information systems and communication channels, or where there is a lack of understanding of the roles and responsibilities for communication.In such organizations, individuals may be unclear of their role in the communication process and therefore not know what is expected of them. Attitudinal Barriers Attitudinal barriers are behaviours or perceptions that prevent people from communicating effectively. Attitudinal barriers to communication may result from personality conflicts, poor management, resistance to change or a lack of motivation. Effective receivers of messages should attempt to overcome their own attitudinal barriers to facilitate effective communication.Common Barriers to Effective Communication: •The use of jargon. Over-complicated, unfamiliar and/or technical terms. •Emotional barriers and taboos. Some people may find it difficult to express their emotions and some topics may be completely ‘off-limits’ or taboo. •Lack of attention, interest, distractions, or irrelevance to the receiver. •Differences in perception and viewpoint. •Physical disabilities such as hearing problems or speech difficulties. •Physical barriers to non-verbal communication.Not being able to see the non-verbal cues, gestures, posture and general body language can make communication less effective. •Language differences and the difficulty in understanding unfamiliar accents. •Expectations and prejudices which may lead to false assumptions or stereotyping. People often hear what they expect to hear rather than what is actually said and jump to incorrect conclusions. •Cultural differences. The norms of social interaction vary greatly in different cultures, as do the way in which emotions are expressed.For example, the concept of personal space varies between cultures and between different social settings. Technology’s Effect on Social Values and Communication Skills Technology’s Effect on Social Values and Communication Skills Introduction The three main stakeholders in this issue are the youth, middle generation (my age), and the middle-aged people that are involved in social networking and texting. I feel that the issue can be narrowed down to a past, present, and future where the middle-age is the past, my generation is the present, and the youth is the future.Each of these age groups have a different stake in the issue, but are all connected together within our society through the extended use of technology. As our society evolves, so does our technology. These technologies are made to make our lives easier and more enjoyable, but are they really just making us socially inept? While the advance in technology has been proven to be a benefit in communication, medicines, law, and education, maybe it is a curse within itself.Social media and texting offer ways for people to communicate globally, practically simultaneously, but our society is becoming completely dependent on these technologies, struggling to communicate outside of them, and it is ruining the social capabilities of the youth. Younger Generations The youth may have the most to gain or lose with the advance in technology. Their lives are beginning much different than those of their parents or older siblings. Kids are getting cell phones, social media websites such as Facebook, and video game consoles with internet capability at a much younger age.When used for education, the advancing technology is a huge positive influence on the brains of kids. While these are all ways that people communicate with each other in today’s age, the question is ‘how is this affecting children’s social ability to develop friendships or communicate in person? ’ Wartella argues, “E-mail and chat rooms have changed how young people communicate with each other, and computer and video games are a source of conversation and interaction among many children…

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